Makes sense. So what should tech brands do as compared to, say, fashion or lifestyle brands?
Fashion or lifestyle brands are less likely to have that type of content, since it’s much harder to distill into a simple box or answer. For tech brands, therefore, the main strategy should be creating content that is layered with facts but also has opinions, analysis, or exclusive data. In other words, tech brands should be creating content that can be used or quoted in its own right in search results.
AI also prioritizes fresh content. How fresh are we talking?
It’s not necessary for fresh content to be brand new. It’s about having content that’s up to date and relevant to its context. Updated content within 30–90 days is considered fresh for Google’s AI Overviews and other AI-based content generation tools. It is also important to have fresh, relevant content for topics that change frequently, such as technology, health, finance, and regulations. Even evergreen pages benefit from having an audit and small updates that reflect new trends or terminology.
So updating content counts—great. How much of the content needs to be updated for it to be considered fresh?
Updating content is a must for AI to consider it fresh. However, it is also important that the updates are meaningful and intentional. It’s not necessary to simply change a date or a sentence and consider it updated content. To be considered fresh, the content must undergo substantial updates. These include new stats, updated examples, revised sections to reflect current practices, or added sections that answer emerging questions. These updates signal to AI systems that your content is active and maintained. Google also rewards content that reflects intent shifts over time, so it’s about relevance just as much as it is about recency.
What types of content still earn trust and clicks when AI summaries answer the questions first?
While AI summaries do well for simple questions, topics with nuance, emotion, and reality are not their strong suits. This is where content created by people is important. Original research, case studies, industry opinions, thought leadership pieces, and long-form content do well because of their ability to provide context and depth, which AI can’t match. Utility content also works well, such as interactive content, infographics, calculators, and free templates. Content that provides a reason to click beyond just an answer, such as a unique perspective, humor, or a different aesthetic, also tends to do well in terms of higher engagement rates.
Speaking of engagement, reaching new customers is top of mind for many companies. How should B2B and regulated brands reach, say, Gen Z without chasing every new platform?
To reach Gen Z, it’s not about being present on every new social media platform. It’s about speaking their language and showing up in a way that feels authentic to them in the places where they already spend their time. For B2B and regulated brands, it’s about taking complex ideas and making them bite-sized, simple, and easy to understand through visual and interactive content. Depending on the content or product, using platforms like LinkedIn, YouTube Shorts, or TikTok works well for them. Thought leadership content can also be repurposed into Q&A-style content, explainers, or reaction content. Brands that share their stories, their product builds, or their opinions on their values also do well with Gen Z.
For newer companies with smaller marketing teams or leaner budgets, what’s a small change they can make to improve AI visibility?
Add structured data. Implementing schema markup, like FAQ, How-To, and Product schema, can greatly increase the likelihood of your content being included in AI-generated answers. It doesn’t take much programming time but sends a strong signal to the search engines about what your content is about, its structure, and proper citation. Another quick fix is to redesign your existing content into a Q&A or checklist style, mirroring the way users ask questions and the way AI tools scan for answers.
That’s helpful and makes it easy for teams to prioritize. Switching gears a bit: Is there a way brands can reduce the risk of being misquoted or misrepresented by AI?
First, make sure your facts are clear and referenced. Brands should use direct language, define terms, and reference data or links to support their data. Avoid any type of ambiguity that can be taken out of context or misquoted. Secondly, monitor the brand’s presence on AI tools such as Perplexity, ChatGPT, and Google SGE. This is like brand monitoring on social media. If brands find misinformation, they can report it. Lastly, use schema and metadata to reinforce key points and authoritativeness.
Clear, actionable tips—thank you. So how much does social media, or even a blog, factor into the strategy?
They matter more than ever. AI tools are increasingly being built on publicly available content, like blogs, Reddit threads, and social media. A well-organized and frequently updated blog with valuable information can often find its way into a summary or be referenced by an AI. Social signals, like posts on Reddit or Twitter (X), can play a role, too. Think about your blog and social media as part of your social AI footprint.